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If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 days to return an item from the date you purchased it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Please send to:

DigiToolsUK Ltd
46 Listerhills Road
Bradford
BD7 1HT
West Yorkshire,
UK

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if we have to arrange shipping.  

Contact Us

If you have any questions on how to return your item to us, contact us.

Return & Refund Policy:

If you received your item and test it and find it to be faulty, you must notify us within 7 days of receiving your item.

We will arrange collection of your faulty item for free.

Warranty:

All products have 12 months warranty from the date of repair.

If you are sending the unit back to us we will need a copy of the original invoice